According to a 2023 appliance satisfaction study by American research firm JD Power, GE and Samsung washers are among the top 5 washer brands in the United States. Most customers are happy with the two brands, bringing us to the GE vs Samsung washer dilemma.
On the one hand, you’ve GE washers, which are reliable (though not as much as Samsung), more space-economical, and cheaper. On the other hand, Samsung washers are more reliable, spacious, and faster and offer a better warranty.
Overall, there’s more that these titanic washer giants bring to the table, and I’ll help you go through them. We’ll look at some of their common things and then discuss the ones that set them apart.
Moreover, we’ll differentiate their top-loading and front-loading options. But first, let’s see how good these washer brands are.
In a rush? Below is a quick comparison between GE and Samsung washing machines.
GE Vs Samsung Washer Quick Comparison
| – | Factor | GE Washer | Samsung Washer |
| 1. | Reliability | Reliable – but not as much as Samsung | Most reliable washer brand (according to JD Power) |
| 2. | Washer Capacity | Slightly less spacious | More Spacious |
| 3. | Speed and Cycle Length | Not as fast as Samsung (averages 60 minutes) | Faster (washers with SuperSpeed average 30 minutes) |
| 4. | Space-Economy | More space-economical | Less space-economical |
| 5. | Warranty | Decent 1-year full warranty and 10-year motor warranty | Better warranty (1 year full warranty + 10-20-year motor warranty) |
| 6. | Cost | Cheaper (starts from $512) | Slightly costlier (starts from $559) |
Are GE Washers Good?
GE washers are generally affordable, fast (given that most average 60 minutes per cycle), reliable, and decent in size. You can get a GE washer for a small apartment or a bigger house, and many options exist.
These washers are technologically advanced, allowing you to operate them remotely or with voice control. Some are ADA-compliant, which makes them suitable for people living with disability. They employ advanced washing technology, which makes them effective cleaners.
Moreover, they utilize effective vibration-dampening technology, which makes them less noisy, and thanks to Control Lock, they are safe.
So, yes, GE washers are good, but just like any other washer, they occasionally fail or malfunction, which may require you to troubleshoot yourself or talk to a washer expert.
Are Samsung Washers Good?
Samsung washers aren’t as affordable as GE washers. However, you pay more for their exceptional features and capabilities. These washers are pretty reliable, and according to the JD Power Press Release I mentioned earlier, they are the most reliable overall.
More than that, they are energy-efficient, user-friendly, spacious, and faster. Samsung washers also employ advanced mold prevention and washing technology, making them effective cleaners.
Additionally, they allow voice control and remote access (via phone), which is impressive, and you can count on the low noise reduction to run almost silently.
So, yes, Samsung washers are good. However, just like GE washers and many other washer brands, they can fail, and you may need to troubleshoot them sometimes.
GE and Samsung Washer Similarities
Let’s examine their share before dissecting the issues differentiating Samsung and GE washers. That includes the following:
- Appearance
Samsung and GE make modern and stylish appliances, including the washers. You can count on them for the most stylish washing machines that befit a modern home.
- Energy Efficiency
GE and Samsung washers are energy efficient. Most of them come with the Energy-Certified mark to prove they use less power than the standard washer.
- Customization
Both washers allow you to customize the wash settings depending on preference. On Samsung, that’s possible through the Opti-Wash, but you do it using the Adaptive MySettings on GE washers.
- Mold Prevention
GE and Samsung employ advanced antibacterial technologies to eliminate mold and other microbes. Samsung uses CleanGuard Technology while GE employs Microban, and both eradicate up to 99% of common microbes, including mildew and mold.
- Noise Reduction
While the technology may differ, these two brands employ the most advanced noise-dampening innovation to stop their washers from being noisy. Samsung uses vibration reduction, while GE utilizes dynamic balancing technology.
- ADA-Compliance
Both brands offer options that are exclusive to people living with disability. These washers comply with the Americans with Disability Act (or ADA) requirements, which require them to be wheelchair-accessible.
- Smart Application
Both washer brands allow you to pair them with your smartphone, operate them routinely, receive real-time alerts, and monitor the cycle progress from a distance. On Samsung, that’s possible with SmartThings; you use SmartHQ on GE.
- Child Safety
Both washer brands employ child safety technology to stop kids from operating them. For example, while Samsung employs Child Lock, GE employs Control Lock, but all lock functions play the same role, and that’s to stop children from operating them.
Samsung Washer Vs GE Washer – Key Differences
Now that the similarities between GE and Samsung washers are clear, let’s look at their differences, and they include the following:
1. Reliability
According to the 2023 JD Power study, Samsung washers are the most reliable overall in the front-load and top-load categories. GE washers are the second most reliable in the front-load category and the 5th in the top-load category based on customer satisfaction.
Other washer brands in the top 5 list include LG, Maytag, and Whirlpool. Here’s how the five compare out of a score of 1,000 (which represents the number of completely satisfied customers).
| Washer Brand | Customer Satisfaction Score out of 1000 Customers | |
| Front Loader | Top Loader | |
| Samsung | 892 (Best Overall) | 889 (Best Overall) |
| GE | 883 (2nd Best) | 861 (5th Best) |
| Maytag | 880 (3rd Best) | 878 (4th best) |
| Whirlpool | 879 (4th Best) | 881 (3rd best) |
| LG | 811 (5th Best) | 884 (2nd best) |
Most customers are happy with the five washer brands because of their top performance, low failure rate, ease of use, and cleaning efficiency. But of course, Samsung leads the pack.
Verdict – Samsung washers are more reliable (they are the most reliable overall)
2. Washer Capacity
Both GE and Samsung make spacious washers. GE front and top loaders come with up to 5.3 cubic feet capacity. Meanwhile, Samsung top loaders average up to 5.5 cubic feet, while their top-loader siblings can reach 6.0 cubic feet. That, however, shows that even though both are spacious, Samsung has the upper hand.
Verdict – Samsung washers are slightly more spacious
3. Speed and Cycle Length
Most Samsung and GE washer cycles average 60 minutes, making them fast. Some modern Samsung washers, however, employ SuperSpeed, which halves the average wash time and makes such options faster.
Verdict – Samsung washers with SuperSpeed technology are faster than GE washers.
4. Space Economy
Both GE and Samsung make compact washers that suit an apartment. They also have stackable options. The difference is that GE washers are slightly more compact, and thanks to reverse door technology, they save on storage space, making them more space-efficient.
Note also that reverse door technology makes loading clothes into the washer and offloading them quickly.
Verdict – GE washers are more space-economical than Samsung washers
5. Warranty
Interestingly, both Samsung and GE washers come with a one-year full warranty. The difference, however, is in the motor warranty. While you only get ten years on GE washers, Samsung washers offer up to 20 years. Samsung washers enjoy a 3-5-year extended warranty under its Extended Warranty Care Plus package.
Verdict – Samsung offers slightly better warranty
6. Cost
In terms of cost, you can get a GE front loader starting from $777 and a top loader from $512. You may, however, have to pay up to $1,999 for a top-end GE front loader and $999 for its top-load equivalent.
On the other hand, Samsung top loaders cost $559-$1,169 depending on the model, size, and features, while their front load siblings average $649-$3,157 depending on the same factors. Overall, that shows that GE offers more affordable options than Samsung.
Verdict – GE washers are cheaper than Samsung options
Is GE Washer Better Than Samsung?
Both Samsung and GE washers have their strong points, which makes it harder to say outright that one is better than the other. Regarding affordability and the space economy, there’s no doubt that GE washers are better.
However, if you base the decision on reliability, capacity, speed, and warranty, Samsung washers are better. However, both washers are stylish, modern, user-friendly, remotely accessible, quiet, customizable, and energy-efficient.
GE Vs Samsung Top Load Washer
According to the 2023 Customer satisfaction study by JD Power, Samsung top load washers are the most reliable overall, topping LG, Whirlpool, Maytag, and GE, as the table below indicates.
| Rank | Washer Brand | Customer Satisfaction Score out of 1000 Customers |
| 1 | Samsung | 892 |
| 2 | LG | 883 |
| 3 | Whirlpool | 880 |
| 4 | Maytag | 879 |
| 5 | GE | 811 |
But besides reliability, Samsung top loaders are also more spacious and faster and have a better warranty. They are, however, costlier than GE top loaders as they cost $559-$1,169. In most cases, you pay for extra features and capabilities for which Samsung washers are reputable.
Meanwhile, GE top loaders are more affordable, averaging $512-$999. Moreover, they are more space-saving than Samsung washers, making them more suitable for apartments. And while they aren’t as reliable, faster, or spacious as Samsung top loaders, they are pretty decent in all three categories.
GE Vs Samsung Front Load Washer
We’ll also refer to the 2023 JD Power customer satisfaction study here once more, where Samsung tops the overall list regarding the number of customers satisfied by the brand. Here’s the breakdown.
| Rank | Washer Brand | Customer Satisfaction Score out of 1000 Customers |
| 1 | Samsung | 892 |
| 2 | GE | 883 |
| 3 | Maytag | 880 |
| 4 | Whirlpool | 879 |
| 5 | LG | 811 |
Clearly, Samsung wins the reliability content. That, however, doesn’t make GE washers less reliable. After all, they are among the top 5. Even better, they are more affordable and more space-economical than Samsung washers. Both washer brands are, however, energy-efficient, quiet, spacious, modernly stylish, and phone-paired for remote control.
Concluding Thought on GE Vs Samsung Washer:
Undoubtedly, Samsung and GE washers are among the best washer brands. They are energy-efficient, stylish, quiet, user-friendly, smart-home compatible, spacious, and reliable. So, you can’t go wrong with either choice.
However, go with GE for the most affordable and space-economical option. On the other hand, go for Samsung if you want the most reliable, spacious, and faster, even though that’ll mean paying much more.
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