Is your Maytag Neptune dryer control panel not working? Are you considering replacing it but unsure if that’s the right take? There are different issues to consider, depending on what’s wrong with the control panel.
Sometimes, the Maytag Neptune dryer control panel won’t light due to not having power, or it may have power and be non-responsive. At other times, the control panel display would turn blank or may freeze up, thus becoming nonoperational.
All these four issues are fixable, and I’ll explain what to do precisely in each case. However, note that sometimes the only option is to replace the control panel, and I’ll offer a simple guide to do it.
Some issues, nevertheless, are very straightforward, requiring a straightforward fix like a reset or just a quick check, and I’ll share about that, too. In the end, you should be able to identify the fault on your dryer’s control panel and address it appropriately.
Let’s jump in!
In a rush? Below are the four Maytag Neptune dryer control panel problems and their fixes.
Maytag Neptune Dryer Control Panel Not Working – Quick Troubleshooting Guide
| – | Control Panel Problem | Likely Cause | Quick Fix |
| 1. | Control Panel Has No Power | Possible outage, loose or damaged power cord, tripped breaker, burnt fuse, or faulty socket. | Check the incoming power supply. Firmly plug in the dryer and ensure the cord is working. Reset a tripped breaker and replace a burnt fuse or faulty socket. |
| 2. | Control Panel Has Power But Is Non-responsive | Active Control Lock, non-responsive start switch, wetness or filth, or faulty door switch, timer, or main control board | Disable the Control Lock, ensure the start button works, avoid touching the control panel with filthy or wet hands, and replace a faulty door switch, timer, or main control board. |
| 3. | Blank Display | Dirty or defective control panel or dead main control board | Reset the dryer first. If it doesn’t work, clean the control panel and replace it if that doesn’t work. Lastly, replace the control board if nothing works. |
| 4. | Frozen or Stuck Control Panel | Door switch fault or a defective control panel or main control board | Replace the door switch, control panel, or main control, depending on what’s faulty |
4 Common Maytag Neptune Dryer Control Panel Issues
Below are four issues to check if your Maytag Neptune dryer control panel isn’t working:
1. Control Panel Has No Power – Won’t Light Up
If the dryer has no power, you can expect the control panel not to light up. The issue may sometimes have nothing to do with the control panel but the dryer’s power supply.
Here are the issues to check if the control panel of your Maytag Neptune dryer won’t light up:
- Possible outage – Your dryer won’t turn on if there’s a blackout. If so, you can expect the control panel not to light up.
- Loose or damaged power cord – Your dryer will also fail to get any power if the power cord is loosely attached or damaged.
- Tripped breaker – During a power surge, the circuit breaker may trip off and cut the dryer’s incoming power. If so, the control panel won’t light up.
- Burnt fuse – Just like a power surge may trip the circuit breaker, it may also burn the thermal fuse. Once that’s the case, the fuse cuts off the dryer’s incoming power supply, stopping the control panel from lighting up.
- Faulty socket – If the power socket or outlet is defective, the dryer won’t receive any power, and the control panel will not turn on.
Fix
Start by checking if you’ve power at home. If there is, firmly fix the power cord into the socket and turn on the dryer. If the dryer still won’t turn on, check the circuit breaker for tripping and flip it back on if it’s off.
If still unsuccessful, test the power cord, thermal fuse, and wall socket with a multimeter. Determine which one lacks continuity and replace it, as the lack of continuity proves it’s defective.
2. Control Panel Has Power But Is Non-responsive
Sometimes, the control panel might light up to show the dryer has power, but the panel may be non-responsive. If so, it could be due to one of these issues:
- Active Control Lock – The Control Lock inactivates the control panel, which means the control panel will become non-responsive. The only buttons it doesn’t disable are the power switch and the door button.
- Non-responsive start switch – If the start button is not firmly pressed or is probably damaged, it won’t engage the dryer. Hence, the control panel will become non-responsive.
- Wetness or filth – The control panel won’t respond to the pressing if you touch it with filthy or wet hands. So, check if that’s so.
- Faulty door switch – If the door switch is defective, the door won’t latch completely, and the dryer sees that as a fault. In that case, the control panel may become non-responsive.
- Faulty timer – If the timer fails, it’s unable to relay any accurate commands to the control panel and other components. If so, you can expect the control panel and other features to malfunction.
- Malfunctioning main control board – The control panel may fail to respond to commands because of a malfunctioning control board. The control board is the heart of the dryer, and all other components start to fail once it fails.
Fix
Check if the Control Lock is on. If it is, press it for a few seconds to deactivate it.
Meanwhile, hold down the start switch for about 3-5 seconds to fully engage the dryer. But if the switch is damaged, consider replacing it or the control panel.
Avoid touching the control panel with dirty or wet hands, and test the door switch and the timer with a multimeter. The lack of continuity means the component is faulty and needs a replacement.
Your last resort, however, is replacing the control board. That’s after ruling out all the other issues.
3. Maytag Neptune Dryer Display Not Working – Just Blank
Is your dryer control panel display just blank? That could be due to any of these issues:
- Dirty or defective control panel – The control panel could have accumulated too much filth, especially on the underside, and if so, it won’t display anything. Likewise, the control panel will be blank if the panel itself is defective.
- Dead main control board – Since the main control board dictates all dryer functions and components, the control panel may be displaying nothing because the control board is no longer working.
Fix
First, consider resetting the control panel, and here’s how to perform the Maytag Neptune dryer control panel reset:
- Flip off the circuit breaker for at least 60 seconds, flip it back on, and start the dryer
- If that doesn’t work, unplug the dryer for at least 30 minutes and then plug it back in and start it
- Alternatively, press Power/Cancel for 3 seconds and start a new cycle
If the reset doesn’t work, disassemble the control panel and clean around and underneath it. If it’s still defective, consider replacing it, and here’s how to perform the Maytag Neptune dryer control panel replacement:
- Power off your dryer and disconnect it from the power
- Unscrew the top panel to access the control panel fully
- Remove the control panel and the main control board if you also need to replace it too
- Fit in the replacement part
- Put everything back as they were originally
- Plug back the dryer and power it on
The control panel should work after the replacement, but if it doesn’t, consider replacing the main control board too. You can do both simultaneously using the above procedure.
Remember, you’ll need a screwdriver set to replace either the control panel or the main control board and, of course, a new replacement part.
4. Maytag Neptune Dryer Control Panel Frozen or Stuck
It’s not normal for the control panel to freeze. If it doesn’t, it’s simply non-responsive, and you can operate the dryer that way. Most often, this happens due to a faulty door switch, and you can tell if the door won’t shut completely.
However, if the door switch is okay, it’s likely a defective control panel or main control board.
Fix
Check if the door latches entirely. If it doesn’t, test the door switch with the multimeter. Replace it if it fails to show continuity. However, consider replacing the control panel if the door switch is okay. If that doesn’t work, replace the main control board.
People Also Ask
1. How Do I Reset My Maytag Dryer Control Board?
You can reset a Maytag dryer’s control board by flipping off the circuit breaker for at least a minute. If that doesn’t work, unplug the unit for at least 30 minutes and then re-plug and re-run it.
2. Why Is My Maytag Neptune Dryer Not Turning On?
Your Maytag Neptune Dryer won’t turn on for an array of reasons. First, it could be that the dryer isn’t getting power, perhaps due to an outage, a loose or damaged power cord, a flipped breaker, a burnt thermal fuse, or a faulty socket.
However, if the dryer has power but won’t turn on, it could be due to an active Control Lock, which needs disabling, and you can do that by holding it down for a few seconds.
And if that’s not it, check for an unlatched door, a wrong setting, an ineffective start button, or a dead main control board.
Check if the door is fully latched and that you are using the right setting. Then, ensure you hold down the start switch for a few seconds, and if nothing works, replace the main control board.
3. How Do I Reset the Control Panel On My Dryer?
Depending on the type of dryer, you can reset the control panel by flipping off the circuit breaker for at least a minute or unplugging the dryer for 15-30 minutes. If that doesn’t work, check the dryer’s manual to see how you can reset the control panel and other dryer components.
Concluding Thought on a Maytag Neptune Dryer Control Panel Not Working:
Generally, confirming why your Maytag Neptune dryer control panel is not working is crucial. It could be that the control panel lacks power or is non-responsive despite having power. It could also be that it’s frozen or its display is blank. All four issues are fixable, and the above is a guide you can use to do just that.