Maytag Neptune Dryer Troubleshooting (7 Issues Fixed!)

Imagine powering your Maytag Neptune dryer, ready to dry your wet laundry, only for the dryer to fail. Well, the most likely approach would be to look into your Maytag Neptune dryer troubleshooting manual or whatever you can find to see if you can fix it.   

Most Maytag Neptune problems, which include the dryer not starting, spinning, or heating, are DIY fixable. You can also troubleshoot a non-working Maytag Neptune dryer start button, control panel, or main control board and a squeaking dryer.

Those are the seven issues I’ll help you troubleshoot. We’ll look at the likely cause of all those issues and what you can do to correct them. So, you don’t have to be in a hurry to call an expert or even Maytag.

Besides, I’ll help you put your Maytag Neptune dryer in diagnostic mode to identify hidden faults. Moreover, I’ll share a quick guide to common Maytag dryer error codes to simplify the troubleshooting.

Let’s dive in!

Maytag Neptune dryer troubleshooting

In a hurry? Below are the seven common issues among Maytag Neptune dryers that you can troubleshoot DIY:

Quick DIY Maytag Neptune Dryer Troubleshooting Guide

ProblemLikely CauseDIY Fix
1.Non-Starting DryerLack of power, locked control panel, unlatched door, or failed component (motor, timer, or control board)Check the incoming power, disable the Control Lock, securely latch the door, and replace a defective motor, timer, or control board.
2.Non-Spinning DryerInadequate power, laundry overload, dryer imbalance, unfastened door, or a defective belt, idler pulley, drum rollers, or motorFirmly plug in the dryer and check the socket. Avoid overloading the dryer and balance it. Fasten the door and replace a defective belt, idler pulley, drum roller, or motor.
3.Non-Heating DryerLack of power, non-heating setting, laundry overload, excessively wet load, poor airflow, or burnt heating elementCheck the incoming power, choose the correct setting, avoid overloading or loading extra wet clothes, and unblock the dryer vent and lint screen. Replace a burnt heating element.
4.Non-Working Start ButtonFailed power supply, Control Lock, non-engaged or damaged start button, or unlatched doorCheck the power, disable the Control Lock, hold down the start button for 3-5 seconds, replace it if damaged, and fully latch the door.
5.Non-Working Control PanelFailed power supply, Control Lock, faulty door switch, or defective control panelEnsure the dryer has power, deactivate the Control Lock, and replace a faulty door switch or control panel.
6.Non-Working Control BoardLack of power or dead main control boardEnsure the dryer has power and replace the control board as the last option.
7.Squeaking DryerUnleveled dryer, defective motor or belt, or worn-out drum support componentLevel the dryer and replace a defective motor or belt or worn-out drum support component (drum rollers, bearings, glides, or roller shafts)

7 Typical Maytag Neptune Dryer Problems

Below are the seven most typical Maytag Neptune dryer issues you can troubleshoot:

1. Maytag Neptune Dryer Won’t Start

Before a dryer can do its job (drying clothes), it must start. Some issues, however, may stop it from doing so. Here are the most likely reasons your Maytag Neptune dryer won’t start:

  • Lack of power – Your Maytag Neptune dryer won’t start without power. That means watching out for issues such as loose or damaged power cord, tripped breaker, burnt thermal fuse, or a faulty outlet, as all of them can prevent the dryer from getting power.
  • Locked control panel – If the Control Lock is active, it locks the control panel, stopping the dryer from starting. It makes the dryer nonoperational.
  • Unlatched door – The dryer won’t run if the door is not latched correctly. So, check that.
  • Failed component (motor, timer, or control board) – If the motor, timer, or control board fails or starts to malfunction, it may stop the dryer from starting.

Fix

Start by checking the dryer’s power supply. Ensure it is firmly plugged into a working wall socket and turned on. Use a multimeter to see if the power cord, wall socket, and thermal fuse have continuity and replace the one that doesn’t. And if the breaker is tripped off, reset it.

Meanwhile, disable the Control Lock if it’s active and firmly secure the door. But if it’s none of those issues, check out the motor, timer, and control board in that order and replace the faulty of the three.

2. Maytag Neptune Dryer Not Spinning

You want your Neptune dryer to spin properly to spin out the excess water from the clothes and adequately dry them. Some issues, nonetheless, can stop the dryer from turning, and they are as follows:

  • Inadequate power – If the power cord is loose or the wall socket is defective, the dryer might not get enough power and, as a result, may fail to spin.
  • Laundry overload – If you overfill the dryer, there won’t be enough room for the clothes to turn. That’ll happen if you surpass its recommended ¾ full capacity.
  • Dryer imbalance – If the dryer is out of balance, the clothes will form some heaps, and such heaps may stop the dryer from spinning. 
  • Unfastened door – Your dryer may stop spinning if it notices that the door is opened – even if it’s only slightly.
  • Defective belt, idler pulley, drum rollers, or motor – Lastly, if the dryer belt or idler pulley is broken or the drum rollers or motor is worn out, the dryer won’t spin.

Fix

First, firmly plug the dryer into a working wall socket if the dryer has no power. Then, check the laundry, reduce its size to ¾ full if that’s not the case, and steady the dryer on the surface. Ensure it’s not shaky.

Properly latch the dryer door; if it is damaged, replace it. Ultimately, inspect the dryer belt for defectiveness and consider a Maytag Neptune dryer belt replacement if it shows signs of wear or breakage.

Replace the drum rollers, motor, or idler pulley if they also look worn out or damaged.

Maytag Neptune dryer not spinning

3. Maytag Neptune Dryer Not Heating – Troubleshooting

A dryer not only has to start and spin to dry clothes, but it also has to heat up. Remember, the heat is necessary to take the water out of the wet laundry.

If your Maytag Neptune dryer won’t get hot, it’s likely due to one of these issues:

  • The dryer lacks power – it just won’t turn on
  • A non-heating setting such as Wrinkle Prevent or Air-Fluff
  • Excessively wet load
  • Poor airflow due to an obstructed dryer vent or lint screen
  • Burnt heating element – which won’t heat the dryer

Fix

Start by ensuring your dryer has power and select the correct heat setting. Spun out the excess water before loading the laundry into the dryer and clean the vent and lint screen if they are lint-clogged. Lastly, test the heating element with a multimeter and replace it if it doesn’t show continuity.

4. Maytag Neptune Dryer Start Button Not Working

Your Maytag Neptune dryer won’t start if the start button isn’t working, and that could happen due to these issues:

  • Failed power supply
  • Active Control Lock
  • Failing to hold down the start button long enough (at least 3 seconds)
  • Damaged start button
  • Unlatched door

Fix

Ensure your Neptune dryer has power, and disable the Control Lock if the setting is on. Also, ensure you hold down the start button for three or more seconds; if it’s damaged, replace it. Don’t forget to firmly latch the door before starting the dryer.

5. Maytag Neptune Dryer Panel Not Working

If your Maytag Neptune dryer’s control panel is non-responsive, here are the issues to check out:

  • Failed power supply
  • Active Control Lock
  • Faulty door switch –which won’t latch the door
  • Defective control panel – perhaps damaged   

First, ensure the dryer has power, the control panel lights up, and deactivate the Control Lock if the setting is active. If the door won’t shut, check with a multimeter if the door switch has continuity and replace it if it doesn’t. Lastly, consider replacing the control panel if you can’t fix it.

6. Maytag Neptune Dryer Control Board Not Working

The Maytag Neptune dryer control board will likely not work due to the lack of power or damage. So, first, check if the dryer has power. If it doesn’t, fix it. However, if the dryer has power, but the control board won’t work, replace the control board.

Maytag Neptune dryer control board not working

7. Maytag Neptune Dryer Squeaking – Troubleshooting

If your Maytag Neptune dryer makes a screeching or squeaking sound, it’s likely due to any of these issues:

  • Being out of balance
  • Defective motor or belt
  • Worn drum support components such as the drum rollers, bearings, glides, or roller shafts

Fix

First, level the dryer, steady it, and replace a damaged belt or motor. And if the drum rollers, bearings, glides, or roller shafts are worn out, replace them too.

Maytag Neptune Dryer Diagnostic Mode

Sometimes, it may be hard to determine why your Maytag Neptune dryer is failing. However, you can put it on diagnostic mode, which will allow you to get a code you can use to establish the underlying issue.

Here’s how to put a Maytag Neptune dryer on diagnostic mode:

  • First, put the dryer on standby mode – Plug it in, but don’t turn it on
  • Locate the Chime and Temp buttons and press them at the same time for 3 seconds
  • Press’ Wrinkle Prevent’ to enter the dryer into diagnostic mode
  • Wait to view possible error codes and use the cycle selector to sequence through them

Alternatively, you can press Air-Fluff and Time or Signal and Temp buttons if the combinations apply to your Neptune dryer.

Maytag Neptune Dryer Troubleshooting Codes

After running diagnostics on your Neptune dryer, the next step is to interpret the error code that you find and try to correct the underlying issue.

Here’s a quick guide to help you:

Error CodeMeaningTroubleshooting
01Temperature sensor problemClean the lint screen and vent, and if the error persists, replace the temperature sensor.
02The dryer isn’t heatingCheck the dryer’s power supply and unclog the vent and lint screen
03Door switch problemReplace the door switch
04Motor relay problemReplace the motor relay
08Stuck keyRelease any stuck key on the control panel
PFPower FailureCheck the dryer’s power supply and reset it
AFRestricted airflowClear any blockage on the lint screen or vent
L2Low-line voltageCheck the voltage supply
Check LintBlocked vent or lint screenClean the vent and lint screen

Maytag Neptune Dryer Reset

Knowing how to reset your Maytag Neptune dryer is a vital hack you can use to fix different issues. For example, you can do it when the dryer won’t start, when it won’t spin, and when there’s an error code.

Here’s how to do it:

  • Just plug out the dryer for at least 30 seconds
  • Plug it back in and power it on
  • Alternatively, flip the circuit breaker (also for 30 seconds) and flip it back on

Concluding Thought:

Above is your ultimate Maytag Neptune dryer troubleshooting guide. Consider this guide to troubleshoot your dryer when it doesn’t start, spin, or heat, when the start button, control panel, or control board fails, and when the dryer starts squeaking.

Remember also to run diagnostics in case you can’t find the actual fault, and that’ll present you with an error code that you can use to determine the underlying issue and fix it.