A Samsung washing machine may display different error codes when something is amiss, and one popular error code is UR. The question therefore is, what does UR mean on Samsung washer?
The error code UR, sometimes UE or UB, pops up when the washer detects an unbalanced load. It could be that the wash load is out of balance because it’s overloaded, underloaded, or tangled, or perhaps due to an unlevelled washer.
But although those are the primary triggers of the error code UR, sometimes the code pops up due to an issue unrelated to the load being out of balance. For example, it could pop up due to stuck objects, loose shipping materials, an electronic glitch, and other issues I’ll discuss.
So, you may need to go through all those issues, which, as we’ll discuss, are about 10, before you can clear the error code UR from your Samsung washing machine, and this guide comes in handy.
Let’s jump in!
In a hurry, below is a quick guide to clearing the error code UR on your Samsung washer.
How to Fix Samsung Washer UR Code – Quick Guide
| – | Cause (Meaning) | Troubleshooting |
| 1. | Drum Overload | Keep the drum’s maximum capacity ¾ full and remove overly-large or heavy items. |
| 2. | Drum Underload | Load the drum more than ½ full but not more than ¾ full. |
| 3. | Tangled Clothes | Untangle bundled clothes and use netted bags where necessary. |
| 4. | Unlevelled Washer | Adjust the washer’s feet, move the washer to a more uniform surface, and stabilize the pedestal. |
| 5. | Stuck Objects | Remove stuck objects |
| 6. | Loose Shipping Materials | Remove loose bolts and other shipping materials. |
| 7. | Unlatched Door | Properly latch the washer door. |
| 8. | Stuck Inlet Valve | Unclog the inlet valve to unstick it |
| 9. | Electronic Glitch | Reset the washer to cycle power. |
| 10. | Failed Component | Replace the belt, suspension, shock absorbers, bearings, tachometer, transducer, motor brushes, or control module if faulty. |
What Does UR Mean On Samsung Washer and What Causes It?
Generally, the error UR or UB appears on a Samsung washer to indicate an unbalanced load. In most cases, the cause behind that is an out-of-balance load. It’s, however, not the only issue that could trigger the code.
Overall, here are the common causes of the error code UR:
1. Drum Overload
The drum shouldn’t be loaded more than ¾ full. If that’s the case, the chances are that some of the items will fall out of place, triggering the error code UR.
At times, however, the issue could be loading overly large or bulky items such as blankets, bathmats, or large towels. Such things may also trigger the error code UR as they will likely unbalance the washer.
Moreover, the bulky load could cause the washer to become loud during the spin cycle.
2. Drum Underload
It’s not just an overload that could unbalance the washer but also an underload. Ideally, as I mentioned, the washer shouldn’t be more than ¾ full. However, it doesn’t mean you should load it at less than ½ its capacity.
If you do, there is a chance that some of the articles will go out of balance as soon as the washer starts to spin and trigger the error code UR.
3. Tangled Clothes
If there are shoelaces, drawstrings, and tassels inside the drum, there is a chance that some of the items will bundle up. When they do, the washer will sense an unbalanced load, leading to the error code UR. The issue is, however, avoidable by using netted bags.
4. Unlevelled Washer
Your Samsung washer will shake when it’s not stable, and that will cause the load will go out of balance and trigger the UR error code. If so, it could be that the washer is standing on an uneven surface, the feet are loose, or perhaps a case of using the pedestal, which is prone to vibrations.
Although you can visually examine the washer’s leveling, a leveler can help you have a precise determination.
5. Stuck Objects
If some objects, perhaps small pieces of clothes, are stuck in the drum, they could prompt the error code UR. The problem with such items is that they may cause the drum to vibrate excessively and destabilize the washer.
6. Loose Shipping Materials
Your Samsung washer will also display the UR error code if there are loose shipping materials, such as bolts. You can tell if that’s the case if the washer’s packaging is labeled ‘Handle with Care’ or ‘Delicate.‘ If so, identify and remove the loose shipping materials.
7. Unlatched Door
An unlatched door could spark different issues. Sometimes such an issue could stop the washer from running, and in some instances, it could trigger the error code UR.
In most cases, all you’ve to do is to latch the door firmly, and the error code will fade away. However, if there is something wrong with the door latch, you may have to replace it first.
8. Stuck Inlet Valve
The water inlet valve, whose job is to allow water to flow into the washer, may sometimes stick, and when it does, the UR error code may pop up. Generally, the issue could be a clog stopping the water valve from opening and shutting correctly. Thus, you must inspect and unclog the inlet valve to clear the error code.
9. Electronic Glitch
Your Samsung washer may occasionally suffer a software hitch like any other appliance or electronic appliance. Once that happens, the error code UR or any other may pop up. The issue is, however, fixable by quickly resetting the washer – something you can do by unplugging it for at least 10 minutes.
10. Failed Washer Component
Lastly, the issue behind the UR error code could be a non-working or malfunctioning washer component such as any of these:
- Washer belt – If the belt is loose or damaged, the error code UR may pop up.
- Suspension – With the suspension responsible for suspending the drum, they shouldn’t fail. If they do, the drum will shake, prompting the UR error code.
- Shock absorbers – The shock absorbers are responsible for absorbing vibrations. They, however, wear out over time, and when they do, the washer shakes heavily, which may result in the UR error code.
- Drum bearings – The bearings allow the drum to turn smoothly. Sadly, they wear out over time, thus unable to do their work. In such a case, the drum shakes, and when it does, the washer may detect an overload, which could be the reason for the UR error code.
- Tachometer – The tachometer or hail sensor’s job is to control the tub’s revolution. Once it’s defective, the washer may present the error code UR.
- Transducer – The transducer is a sensor that controls the drum’s rotation. It, however, can fail, and when it does, the UR error code may pop up.
- Motor brushes – The motor brushes produce a magnetic field that powers the washer during its spin cycle. If these brushes fail, the washer might not spin, and if so, the error code UR may appear.
- Control module – Lastly, if the control module fails, it won’t be able to send or receive electronically, and at times, that could trigger the error code UR.
What Do You Do When Your Samsung Washer Says UR?
Here’s what to do when your Samsung washer says UR:
Step 1 – Check the load and rebalance it
Your load must be well-balanced inside the drum. In that case, reduce the size if it’s more than ¾ complete and add a few items if the drum is underloaded.
While at it, use netted bags on items with laces and drawstrings to avoid tangling, and don’t load overly large items like blankets and large mats.
Step 2 – Level the washer
The washer should be standing uniformly to run smoothly. If it’s not, you must check its feet and adjust them. If you use one, you may also need to change its station to a more stable location and stabilize the pedestal.
Step 3 – Remove stuck objects and loose materials
Inspect the drum for stuck objects and remove them. Also, do the same for bolts and other shipping materials to ensure no obstructions.
Step 3 – Properly latch the door
Check if the door is firmly latched. If it’s not, secure it firmly.
Step 4 – Unstick the water inlet valve
Check if the inlet valve is dirt-clogged and unclog it to secure it. If the valve is, however, damaged, replace it.
Step 5 – Reset the washer to fix an electronic glitch
If the error code still won’t go, reset the washer. Unplug it for at least 10 minutes, then put it back into the power. That’ll help to fix a potential electronic glitch.
Step 6 – Replace any failed washer component
Lastly, if the UR error code still doesn’t clear, consider that one of the washer’s components might not be working, perhaps from damage or wearing. And in that case, you need first to replace the component, and I’m talking of the following:
- Washer belt
- Suspension
- Shock absorbers
- Drum bearings
- Tachometer
- Transducer
- Motor brushes
- Control module
Remember, an experienced appliance professional or Samsung customer support can help you here. They can diagnose and replace the faulty component on your behalf.
People Also Ask
1. Why Does My Samsung Washer Say UR?
Your washer says UR because it has identified an unbalanced load. Thus, checking and balancing the laundry load is imperative if that’s not the case. Also, ensure the washer is stable and nothing is causing the drum to shake, as that could destabilize the washer too.
2. How Do I Rebalance My Samsung Washer?
You can rebalance your Samsung washer by first ensuring it’s sitting on leveled ground. If possible, avoid using a pedestal as it could be shaky, and try to adjust the washer’s feet until it’s solidly sitting on the ground.
In conclusion, what does UR mean on Samsung washer?
As shared, the UR error code means your Samsung washer has identified an unbalanced load. So, the most logical thing to do is to check the load and ensure it’s well-balanced.
But still, you may have to check other issues that could destabilize the drum and cause the washer to think the load is out of balance. That includes an unlevelled washer, stuck objects, loose shipping materials, and a stuck water valve.
And if that’s not the case, you may need to reset the washer to fix a suspected electronic glitch. But if that also fails, inspect components like the washer belt, suspension, shock absorbers, bearings, tachometer, transducer, motor brushes, or control module for fault and possibly replace the culprit.