You expect your Samsung dishwasher’s touchpad to be responsive when you select a cycle and start the dishwasher. Sometimes, however, that doesn’t happen, and you’ve to wonder, ‘Why is my Samsung dishwasher touchpad not working?’
Well, a Samsung dishwasher touchpad won’t because the dishwasher is off or due to issues like programming hitches, lock mode, filthy control panel, unlatched door, stuck button, defective touchpad or control panel, or dead control board.
Thus, you have to go through the nine issues to troubleshoot the touchpad, something you can do yourself. This troubleshooting guide will help you identify what’s ailing your dishwasher’s touchpad and its remedy.
Moreover, we’ll look at a few other issues that could affect your Samsung dishwasher and how to go about them. Let’s dive in!
In a hurry? Below are the quick fixes to the nine issues that render the Samsung dishwasher touchpad non-responsive.
Samsung Dishwasher Touchpad Not Working – Quick Fixes
| – | Likely Cause | Quick Fix |
| 1. | Dishwasher Could Be Off | Ensure the dishwasher has power and turns on. |
| 2. | Programming Hitches | Reset the dishwasher |
| 3. | Lock Mode | Deactivate Control Lock or Demo Mode if active |
| 4. | Filthy Control Panel | Don’t touch the control panel with dirty, soapy, or wet hands. |
| 5. | Unlatched Door | Firmly latch the dishwasher door. |
| 6. | Stuck Button | Softly tap the stuck button to free it and clean off any dirt clog around it. |
| 7. | Defective Touchpad | Replace the touchpad if some buttons are non-responsive, but the display is okay. |
| 8. | Defective Control Panel | Replace the control panel if the touchpad replacement doesn’t work. |
| 9. | Dead Control Board | Replace the control board if all the buttons are not responsive and the display fails, but it’s not a power issue. |
Why Is My Samsung Dishwasher Touchpad Not Working?
A Samsung dishwasher’s touchpad may be non-responsive for different reasons, and here are the common ones:
1. The Dishwasher Could Be Off (Lack of Power)
It sounds basic, but it’s easy to assume that something is wrong with the dishwasher or the control panel when the issue is that the dishwasher is actually off. This could be a failure to turn it on or a lack of power.
Concerning the lack of power, here are the must-checks:
- Might it be an outage?
- Is the power cord loose?
- Could the circuit breaker be tripped up or off?
- Could the thermal fuse be blown up?
If you answered YES to any of those four questions, you are dealing with a lack of power, and if so, the touchpad won’t work, and your Samsung dishwasher won’t start.
Fix
First, check the dishwasher’s power supply. Ensure it is firmly hooked into the wall outlet and turned on. If the circuit breaker is tripped off, reset it, and if the thermal fuse appears burnt, replace it. You, however, don’t have to do anything if it’s an outage other than wait for the power.
2. Programming Hitches
Sometimes, a Samsung dishwasher’s settings freeze and nothing works when that happens. The touchpad and control panel become non-responsive, and the dishwasher doesn’t even start. However, unlike most issues, this one isn’t serious; it only takes a quick reset to remedy it.
Fix
Consider resetting the dishwasher to unfreeze the settings, and here’s how to do it:
- Turn off the dishwasher
- Plug it out and wait for 1-5minutes
- Plug it back on and power it up
- Wait to see if the dishwasher will start
- If it doesn’t, the issue could be different, such as any of what’s shared below
3. Lock Mode
Some settings lock the dishwasher from running normally, rendering the touchpad non-responsive. That includes the following:
- Control Lock – Control Lock is a safety feature that inactivates all controls and buttons apart from the power switch to deter kids from running the dishwasher. Once active, the touchpad becomes non-responsive.
- Demo Mode – This setting allows you to explore the dishwasher’s functions but doesn’t allow you to run it in actuality. So, if this mode is active, the touchpad will be non-responsive.
Fix
Long press Control Lock or Demo Mode if any of the two modes is active to deactivate it. You can also reset the dishwasher, as shared earlier, to override the settings.
4. Filthy Control Panel
The control panel is quite sensitive, and its malfunction often affects the touchpad’s performance as the two work as a pair. Usually, the touchpad is extra sensitive to dampness and filthiness. So, if you happen to touch it with wet, soapy, or dirty hands, the control panel might be non-responsive, and so will the touchpad.
Fix
Clean and dry your hands before touching the control panel or touchpad.
5. Unlatched Door
Sometimes, the dishwasher’s control panel becomes non-responsive when the dishwasher’s sensors detect an open door. That might be a case of forgetting to latch it firmly, a possible obstruction, or a broken door latch. So, you’ve to determine what the cause is and address it.
Fix
Check if something is impeding the door from firmly latching and remove it. Then, firmly shut the door. However, consider replacing the door lock if it appears broken.
6. Stuck Button
Could the button you are trying to press on the touchpad be stuck? It could be one or several stuck buttons that may result from dirt clogging. Usually, dirt particles hide under the buttons, making them non-responsive to the pressing.
Fix
Clean any dirt around and under the buttons to release any stuck buttons. Also, try to tap around the stuck button to free it gently.
7. Defective Touchpad
The problem all along could be with the touchpad, and you can quickly tell if that’s so if some of the buttons are responsive and others aren’t. In this case, some buttons evoke a response from the display panel while others don’t.
Fix
Consider replacing the touchpad if the display lights up when you touch some buttons and doesn’t respond when you touch others. Here’s how to perform the Samsung dishwasher touchpad replacement:
- Disconnect the dishwasher from the power
- Turn off its water supply
- Unscrew the door panel and the control panel
- Detach the touchpad from the control panel
- Replace the touchpad (or together with the control panel if they are affixed)
8. Defective Control Panel
If some buttons aren’t responsive and nothing is wrong with the display or the touchpad, the issue will likely be with the control panel. If so, the touchpad will likely be non-responsive, especially considering the two are often attached.
Fix
Consider replacing the control panel after replacing the touchpad and failing to fix the issue.
9. Dead Control Board
Lastly, consider that the control board could be dead if no buttons are responsive. In such a case, the display doesn’t respond despite the dishwasher having power.
Fix
Replace the control board as a last resort. But since this can be expensive, ensure it’s not a power issue. So, again, you may have to revisit the first issue to ensure your dishwasher has power, and if you’re in doubt, ask for a dishwasher expert’s help.
Samsung Dishwasher Power Button Not Working
A Samsung dishwasher won’t power on or start running if the power button isn’t responsive. That could happen due to any of these issues:
- Lack of power – which you can tell from a power outage, tripped breaker, loose power cord, loose wiring at the junction box, or a blown-up fuse
- Faulty touchpad or control panel which affects the power button
- Stuck or broken power button
- Dead control button
Samsung Dishwasher Won’t Start But Has Power
While a power supply is essential for the dishwasher to run, sometimes a Samsung dishwasher won’t start despite having power. If so, it’s likely to be a result of one of these issues:
- Active Child Lock – which locks/inactivates the control panel and prevents the dishwasher from starting
- Delayed Start – which stops the dishwasher from starting immediately
- Failed water supply –which could be a result of a disconnected water supply, kinked or leaky inlet hose, or insufficient water pressure
- Programming glitch – which is fixable with power-resetting the dishwasher
- Unlatched door – which could be a case of a cloth obstruction or damaged door latch
- Faulty touchpad or control panel – which is the case if some of the buttons aren’t responsive
- Defective control board – which is the case if none of the buttons is responsive
People Also Ask
1. Why Isn’t My Samsung Dishwasher Working?
Your Samsung dishwasher might not be working for different reasons. First, it could be that the dishwasher lacks power or water supply. So, check the two.
It could also be that the setting is wrong, including Control Lock and Demo Mode. And if that’s not it, it could be a programming hitch or a dead control board, which you should replace.
2. Why Are My Samsung Dishwasher Buttons Not Working?
A Samsung dishwasher’s buttons won’t work due to the lack of power. In such a case, check for a power blackout, a loose power cord, a tripped breaker, or any other power supply fault. The dishwasher has to power on for the buttons to be responsive.
However, if the dishwasher has power, but the buttons are still non-responsive, it’s likely a stuck keypad, damaged control panel, or dead control board. In such a case, you must replace the defective dishwasher component, or the buttons will remain non-responsive.
3. How Do I Reset My Samsung Dishwasher Control Panel?
You can perform a quick Samsung Dishwasher Control Panel Reset by unplugging the dishwasher for roughly 1-5 minutes. Alternatively, you can turn off its circuit breaker for 5 minutes and flip it back on. After that, restart the dishwasher.
Concluding Thought on Your Samsung Dishwasher Touchpad Not Working:
Above are the nine issues to check when your Samsung dishwasher touchpad won’t work. Start with ensuring the dishwasher isn’t off and then reset to fix any programming hitches and deactivate any Control Lock or Demo Mode.
While at it, ensure you don’t touch the control panel with filthy, soapy, or wet hands, properly latch the dishwasher door, and replace a defective touchpad, control panel, or control board. But if that doesn’t work, talk to Samsung.
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